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Privacy Policy


Effective Date: 04/5/2024

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At Mernem.com, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

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1. Information We Collect

We collect personal information you provide during checkout, account creation, or when you contact us. This may include:

  • Name

  • Shipping & billing address

  • Email address

  • Phone number

  • Payment information (via third-party processors)

  • IP address and device/browser data

 

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Provide customer support

  • Send order updates and promotional offers (if opted-in)

  • Improve our website and services

  • Detect and prevent fraud

 

3. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • Analytics services (e.g., Google Analytics)

  • Email marketing platforms (if you subscribe)

These third parties are only given the information necessary to perform their services.

 

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep your shopping cart saved

  • Analyze site traffic and improve user experience

  • Show you relevant promotions (via retargeting)

You can manage cookie preferences through your browser settings.

 

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Opt out of marketing communications

  • Request data portability

  • Lodge a complaint with a privacy authority

 

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and improve your shopping experience.

 

7. Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we encourage safe practices like using strong passwords.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 support@mernem.com
🌐 www.mernem.com

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